Product Pick Up Gallery
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See examples of our Product Pick Up work and results.
What Our Clients Say
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Read testimonials from our satisfied customers
Katherine takes her time and goes over the different options available for skincare. She h...more
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Frequently Asked Questions
Get answers to common questions about Product Pick Up.
Most purchases are available for pickup same day after consultation, typically within 1-2 hours. We'll notify you by phone or email when your items are ready, and staff can hold products for up to 7 days with prior notice.
Yes. We offer secure, contactless pickup with discreet packaging and scheduled pickup windows. Provide your order confirmation and ID at the curb or entry point, and our team will place items in a sealed bag for a smooth handoff.
Yes. Authorized pickup by a friend or family member is allowed with written permission, the purchaser's order confirmation, and a government ID. Please notify us ahead of time so we can note the authorization and speed the handoff.
Bring your order confirmation (email or printed), a photo ID matching the purchaser, and any insurance or discount information if applicable. If someone else is collecting, include the written authorization and their ID to ensure a smooth pickup process.
Returns and exchanges depend on manufacturer policy and product condition. Unopened, unused items may be eligible within 14 days with receipt. Opened skincare is generally final sale for hygiene reasons; contact us promptly to discuss exceptions or defects.
Yes. Each pickup includes printed usage instructions, recommended application order, and any personalized regimen notes from your consultation. Our esthetician can offer brief demonstration reminders at pickup or schedule a follow-up if you need more in-depth guidance.